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8. Project Quality Management

This Chapter covers the 3 processes related to Project Quality Management. 1 of these processes falls in the Planning Process group, the second in Executing and the third one is part of Monitoring and Controlling process group. Developing a Quality Management Plan, ensuring that the quality standards are met and controlling any deviations are some of the goals of this knowledge area.
SECTION 8.0
INTRODUCTION
This section provides an introduction about the project quality management knowledge area and also defines the 3 processes within.
SECTION 8.1
PLAN QUALITY MANAGEMENT
This section provides details about the inputs, tools and technqiues needed to come up with a quality management plan and details its contents.
SECTION 8.2
PERFORM QUALITY ASSURANCE
This section details the process of quality assurance, which deals with process compliance and improvement also detailing the ITTOs
SECTION 8.3
CONTROL QUALITY
This section details the process of QC, which is concerned with customer acceptance of validated deliverables, alongwith process control.